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Summer Intern Guest Housing

Guest Housing

6/19/24 UPDATE: The Guest Housing Program is closed until further notice and new applications will not be accepted.

The Guest Housing Program provides on campus housing accommodations for persons 18 years of age or older visiting UNC Charlotte for University-related business or University-related purposes, such as; visiting faculty/staff, visiting researchers or professors, visiting academic groups, or those who are hosted and/or financially sponsored by an academic department or professional unit at UNC Charlotte. The program is not intended for new faculty/staff relocations.

Payments

Departments who choose to cover the cost of their guest’s stay will need to provide a fund code and an account code. These payments will be made via an interdepartmental invoice.

Policies

Guests will be responsible for following all Housing and University Policies as outlined in Guest Housing Service Contract at all times. 

Apply

This this time, the Guest Housing Program is closed until further notice and new applications will not be accepted.

For questions about whether your purpose for requesting Guest Housing may be considered a University-related business or purpose, or to check availability, please contact Sara Sibley, Assistant Director for Conferences, at ssibley@charlotte.edu.

Sponsoring Department Responsibilities

Those who are approved for the Guest Housing Program must be sponsored by an official department at UNC Charlotte. Departments are required to have a Sponsored Guest Account created for the person approved for the Guest Housing Program prior to their arrival. Faculty/staff can sponsor guest accounts, however only designated Business Officers and Information Security Liaisons can submit these requests. You can find more information about submitting a Sponsored Guest Account here. 

Sponsoring departments are responsible for any unpaid housing balances of their guests upon checkout. 

Guest Housing is in shared, single-gender, 4-person/4-bedroom apartment units. Each person will have their own bedroom within an apartment and will be sharing the kitchen, living room, and bathroom with up to 3 other people of the same gender. Please note: there will be guests checking-in and checking-out on different days which means that you might have an apartment-mate arrive before or after you. Apartments come fully furnished.

Each unit has its own heating/air-conditioning control. The building is equipped with internet/WiFi and cable throughout. Guests will have access to the community laundry room where they can do laundry free of charge, detergent is not provided.

Apartment Amenities

Appliances include a full sized refrigerator/freezer combo, electric stove top oven, and a microwave, - there is no automatic dishwasher.

Furniture

Bedroom furnishings include a desk/chair, dresser, wardrobe or closet, and a twin XL 36” x 80” bed on an adjustable frame for each person. At the bed’s highest setting, the top of mattresses are 42.5” off the ground. Shared space furnishings include a sofa, TV stand, coffee table, and a dining table with 4 chairs. 

Linens

If linen packs are provided to the guest(s), they will include: 1 pillow, 1 pillow case, 1 mattress pad, 1 blanket, 2 sheets, 1 washcloth, 1 towel, 1 bathmat, and 2 bars of soap.

Laundry

Free laundry is available and will either be in-unit or in communal laundry rooms within the building. Laundry rooms are equipped with high-efficiency, front-loading machines which hold more clothes and use less water than conventional laundry equipment, saving you time and energy. For best results, use only 2 tbsp of concentrated HE detergent which is specially formulated for high-efficiency machines. Guests will need to supply their own laundry detergent.

Toiletries/Household Supplies

Toilet paper is provided in bathrooms and restocked throughout your stay. We do not currently provide any other toiletry items. Guests are responsible for purchasing cleaning supplies.

Routine Maintenance Requests

To submit a routine maintenance request, visit the Maintenance Request Portal. Common issues where guests may submit a maintenance request include, but are not limited to: clogged toilet/sink, light bulb replacement, pests/bugs, etc. 

Once you have submitted a request you will receive an automated response confirming receipt of your request. When the work is complete you will also receive an email confirming that the work has been completed. Residents must be in a residence hall on campus to access the Maintenance Request Portal.

The Housing Facilities Office is open weekdays 8:00 am - 5:00 pm (except University Holidays). Maintenance requests are typically completed within two business days. When our staff has visited your room to make the repair, they will typically leave a notice. If you do not see a response to the requested work within two business days, please call the Housing Facilities Office at 704-687-7502 for follow-up.

Requesting service authorizes University officials and/or contractors to enter your unit. Refusing them admittance will result in loss of your priority in the repair schedule and may cause delay in your repair. Housing Facilities staff lock all doors when leaving after a repair is completed. Be sure to carry your keys/cards to avoid being locked out. 

After Hours Emergency Maintenance Requests

Examples of emergency maintenance issues that require urgent attention include, but are not limited to: loss of electricity, water, or heat, broken windows, doors that do not lock/close properly, flooding/continuous running water from drains, sinks, or toilets.

If you have an immediate concern that you think requires a response after business hours, please contact the Loan Key Desk. Staff members are on call 24/7 for immediate concerns. University officials and/or contractors will enter your unit to respond to emergency situations. Please contact the following 24 hour desk to respond staff:

Belk Hall: 704-687-5576

Cleaning Service

Housing and Residence Life employees full-time, professional Building Environmental Services (BES) staff who maintain the cleanliness and standards of residence halls year-around. BES staff will clean guest apartments every other week between the hours of 9AM - 3:30PM** to clean the bathroom (vanity/sinks, toilet, shower), vacuum/mop floors in the kitchen/living room, and remove bagged trash/recycling. BES staff will not clean dishes and cookware. 

Upon BES arrival, staff will not touch personal items, or disturb areas with items left out. To allow staff to clean properly, please remove personal items out of shared spaces and clear all floor/counter space prior to the morning the service is provided.

BES staff will provide the cleaning service whether or not guests are present. They may not be asked to return at a later time for convenience of the guest. All staff members will be in clothing branded with UNC Charlotte Housing and Residence Life logos. 

**Cleaning service schedules may change due to the University’s holiday schedule, during the summer months, or based on staffing needs. Notice of any changes will be communicated via email. 

Trash/Recycling

In between weekly cleaning services, guests are responsible for taking their trash/recycling to the community dumpsters or recycling stations. Receptacles for landfill waste and recycling are located in the trash rooms within the building or on the exterior sides of the buildings. 

Click here to see what can be recycled in residence halls. To learn more about recycling and sustainability efforts at UNC Charlotte, please visit our campus partners at UNC Charlotte Recycling and UNC Charlotte Sustainability.

Mail/Packages

All letter mail/packages are collected and distributed by Mail and Package Services which will be temporarily relocated to the Popp Martin Student Union (#0069 on a campus map) through Summer 2025. Guests expecting packages will receive a notice of delivery and pick-up instructions via email from Mail and Package Services. Your campus address is:

First and Last Name

Maple Hall, # ___

9201 University City Blvd.

Charlotte, NC 28223

Internet/Cable

Internet information: Apogee is the internet service that provides 100 Mbps download speed and 50 Mbps upload speed.

  • For hard wired connection, you will need a RJ-45 Ethernet cable to connect to the wall jack.
  • For WiFi connection, you will need to create an account in order to access the Internet. Instructions for how to set up an account can be found here. The creation of accounts not only secures our network, but it allows you to manage which of your devices have access to the Internet.
    • Wireless routers are not needed to connect to the wireless Internet.
    • Using a personal wireless router will not help with Internet speed and will interfere with building wireless signals. 
    • Personal routers are not allowed.

Cable TV information: Apogee is the cable TV service within residence halls and a list of channels can be found here. You must provide your own TV and cable cord.

Maple Hall Virtual Tour
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