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Quarantine/Isolation Housing Details

Quarantine (Greek Village) is for people who may have been exposed to COVID-19. Quarantine helps prevent spread of disease that can occur before a person knows they are sick or if they are infected with the virus without feeling symptoms.

Isolation (Maple Hall) is for people who have tested positive for COVID-19, or are presumed to be positive. Isolation means keeping them separated from people who do not have it/no symptoms. People who are awaiting tests may be asked to isolate in place in their current room if they are able while awaiting test results. Those living in Holshouser, Sanford, and Scott Halls may not be allowed to isolate in place pending results.

  • Residents are allowed to return home to their permanent residence for Q/I if they can safely do so. Residents who choose to return home for Q/I will not be allowed back onto campus until they are cleared by the Student Health Center.
  • Residents who remain on campus will relocate to a temporary location. These locations were selected because they meet CDC requirements for Q/I housing, as well as allow for contactless moves that do not require or promote contact between other residents or university staff. 
  • The Quarantine location is separate from the Isolation location. Close contacts will not be placed in spaces with confirmed positive cases. 
  • Quarantine rooms include a private bedroom and private bathroom for each person.
  • Isolation space is in an apartment style building with private bedrooms and bathrooms shared with up to 3 others of the same gender. 

On-campus temporary Quarantine and Isolation housing will be available for on-campus residents only. There are no additional housing charges for quarantine/isolation housing. 

So, how does it work?

  1. Once identified that a resident needs to quarantine or isolate, they will be contacted by the Student Health Center and/or contact tracers to go through important information. It’s important to regularly check your UNCC email and answer all calls for updates!
  2. Residents will then be contacted by an HRL staff member to coordinate their move into Q/I housing. 
  3. If you are locked out of your Q/I space:
    • Contact the Martin Hall 24hr Desk (704-687-6131) if you are locked out. Inform them that you are residing in Q/I housing and someone will be dispatched out to you. Do not go to a loan key desk. 
    • An administrative fee will be billed to your student account if you need assistance for a lockout.

On the date of your potential clearance, the Student Health Center will contact you directly to discuss any symptoms and/or next steps. The Student Health Center will tell you at that time if you are cleared for release. Once they clear you, you are free to leave.

  • Bag ALL your trash and place it outside of the door.
    • DO NOT leave any food in the fridge or sitting out. Take it or throw it away.  
    • Look for a roll of plastic trash bags in any drawers/cabinets within the unit if they aren’t sitting out in plain view.
  • If you used any of the supplied bedding/towels, bag it and leave it in the bedroom you stayed in.
  • Pack all your personal items. We encourage you to take all remaining food/snacks.
  • Leave the key
    • Greek Village quarantine: leave it on the desk inside the bedroom.
    • Maple isolation: leave it on the designated hook at the apartment door.
  • The Niner Transit COVID Shuttle will be provided if residents do not have a personal vehicle on campus or are unable to walk. Actual transportation times are limited to Monday - Friday 11:00 AM - 4:45 PM; Saturday/Sunday 12:00 PM - 3:45 PM. Please work with your HRL contact to coordinate transportation.

Please understand the following:

  • HRL staff cannot clear you, you must wait for contact from the Student Health Center. 
  • We do not know the exact time you will be called, however, students are usually cleared in the morning hours.

Unless you have class, please try to vacate the room within an hour of being cleared, if you cannot, please notify your HRL contact of your plans.

Maple Isolation Packing List:

  • Towel/washcloth
  • BRING YOUR OWN BEDDING (Twin XL bedding: sheets, blanket, pillows, etc.)
  • Comfortable clothes (up to 2 weeks)
  • Personal care/hygiene items (shampoo, bodywash, toothbrush/toothpaste, feminine products, etc.)
  • Prescription medications, thermometer, face coverings, etc.
  • Academic supplies (textbooks, notebooks, etc.)
  • Personal electronics and all chargers

The room in Maple is within a 4-bedroom apartment with full sized kitchen appliances and a TV included. Toilet paper and trashbags will be provided.

Note: Do not bring more than you can carry in a single trip. You will not be allowed to go back and forth from your permanent room to gather belongings. Do not bring any kitchen appliances or TVs.

Greek Village Quarantine Packing List:

  • Towels/washcloths
  • Pillows
    • Sheets are provided only to those in Greek Village quarantine due to the room having a full-sized bed. However, you might be more comfortable bringing your own comforter or blanket. 
  • Comfortable clothes (up to 2 weeks)
  • Personal care/hygiene items (shampoo, bodywash, toothbrush/toothpaste, feminine products, etc.)
  • Prescription medications, thermometer, face coverings, etc.
  • Academic supplies (textbooks, notebooks, etc.)
  • Personal electronics and all chargers

The room in Greek Village will have a personal minifridge/microwave, TV, and a personal bathroom. Toilet paper and trashbags will be provided.

Note: Do not bring more than you can carry in a single trip. You will not be allowed to go back and forth from your permanent room to gather belongings. Do not bring any kitchen appliances or TVs.

Complete the Q/I Meals Order Form immediately upon your initial notification. You only need to fill out the form once.

The entire day's meals will be provided at no additional cost and delivered to your door. Staff will knock when it has been dropped off. You are responsible for gathering the items promptly for refrigeration. 

Essential items like medicine, feminine products, etc., can be ordered as needed through the food form link above.

Meal Drop Off Times:

  • If you are ALREADY in Q/I Housing:  weekdays around 2:45 - 3PM**
  • If you check-in from 2 - 4PM: around 4:30 - 5PM**
    • Both of the above drop off times will include dinner for that night, and breakfast/lunch for the following day.
  • If you check-in AFTER 4PM OR ON WEEKENDS: a supply of frozen meals, breakfast, snacks, etc., will be provided upon your arrival. You will be included in the next regular meal drop-off from 2:45PM - 3PM on the next business day.

**Please note that Friday meal drop-offs will include your meals for the entire weekend and breakfast and lunch for the next business day. 

Food Delivery Services:

You may use services such as Uber Eats, DoorDash, etc, after 12PM on weekdays or anytime on weekends. Provide them with the following addresses:

  • Maple: 9317 Poplar Terrace Dr.
  • Greek Village House 1: 1809 Darryl McCall Circle
  • Greek Village House 2: 1825 Darryl McCall Circle

Trash Collection

  • Bag up trash with the provided plastic trash bags and place it outside your door on weekdays by 9:00AM.

Laundry

You may do laundry after 5PM on weekdays or anytime on weekends. Detergent is provided if you do not bring your own. If there is no detergent left, contact Sara Sibley at ssibley@uncc.edu.

  • The Maple laundry room is located to the right of the vending machines, on the side facing Elm Hall. You will need to go outside and use the room key to gain access.
  • The Greek Village laundry room is on the 1st floor of each house.

Emergency Maintenance

  • During business hours (Monday - Friday, 8AM-5PM): Call HRL Facilities Office at 704-687-7502 immediately.
  • During non-business hours (after 5PM on weekdays or weekends): Call 704-687-6131 immediately to reach the Martin Hall 24hr Desk who can dispatch necessary personnel

Students will be provided a link to these expectations in their informational email prior to arrival at Q/I Housing. Failure to review and/or uphold any of the undermentioned expectations or those outlined in the Code of Student Responsibility, Resident Handbook, or Housing Contract may result in removal from housing and/or charges under the Code.

  • You must wear a face covering any time you interact with others (e.g. suitemates, medical professionals, HRL staff, etc.) or vacate the unit (fire alarm e.g.); you are not to leave your assigned Q/I space without a face covering. 
  • You are strictly prohibited from hosting guests in Q/I housing. This includes: 
    • Hosting any guest inside your Q/I assigned space,
    • Socializing with visitors on or outside of your balcony/window, or;
    • Congregating in a common space (i.e. lounges, apartments, etc.) with other students assigned to Q/I housing 
  • You must remain in your assigned apartment/room and refrain from physically interacting with anyone providing food or other services. This includes friends, peers, significant others, parents, etc. You are only permitted to leave to: 
    • collect food/grocery contactless delivery,
    • participate in time outdoors with respect to the outlined parameters,
    • adhere to emergency procedures (e.g. fire alarms), or 
    • follow medical guidance provided by the Student Health Center (e.g. visiting the Student Health Center). 
  • Should the fire alarm sound, put on your mask and immediately exit the building. Go to the assembly point for your hall to wait for the building to be cleared. Maintain social distancing while waiting to return to your room.
    • Greek Village: The assembly point is the opposite side of the parking lot across from the building.
    • Maple Hall: The assembly point is Parking Lot 16.
  • You must follow University personnel’s guidance if you are present when staff comes to your room to complete maintenance or cleaning services. 
  • You must participate in the University’s efforts to mitigate the spread of COVID-19, including contract tracing efforts and all Q/I guidance. 
  • You must remain in close communication with the Student Health Center, who will check on your health status, provide any test updates, and work with you on the appropriate time to leave Q/I housing and return to your residence hall.
  • You must not return to your permanent room assignment or leave Q/I housing until you are medically cleared to do so by the Student Health Center.
  • You must not bring a pet or emotional support animal to Q/I housing. You should utilize your animal emergency plan to determine your next steps. You may bring your approved service animal.

Outdoor Access

Students in Greek Village quarantine are permitted to have time outdoors in their house’s yard. Students in Maple isolation are ONLY permitted time outdoors on the apartment balcony (if present). While outdoors you must: 

  • Wear a face covering and remain at least 6ft away from others (e.g. passers by) at all times.
  • Stay within the yard around your assigned building (Greek Village only).
  • Limit time outside to 15 minutes at a time. 
  • Remain alone. 

Outdoor access is not meant to be a time for congregation or socialization. Guests, gatherings, and other such type events are prohibited and will be addressed as permitted under the Code of Student Responsibility, Resident Handbook, and/or Housing Contract.  

  • Student Health Center General Line (24/7): 704-687-7400
  • Student Health Center COVID Line (daytime only): 704-687-7432
  • Campus Police: 704-687-2200
  • Martin Hall 24hr Loan Key Desk: 704-687-6131
  • HRL Main Office: 704-687-7501
  • Niner Nation Cares website