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Residence Education Coordinators

Residence Education Coordinators (RECs) are full-time professionals who live in a residential community and are responsible for the educational and operational functions of the living area. They manage residential areas and supervise the Graduate Assistants (GAs) and Resident Advisors (RAs). RECs have college degrees and significant experience working with college students. Much of an REC's time is spent serving as an active resource for students and staff who reside in their hall/area. Learn more

Support Staff, Housekeeping and Maintenance Staff

Critical to our operations, our support staff members in the Central Office, Technology Services, Residence Life, Financial Services and Facilities services, as well as our maintenance and housekeeping team members, help to keep Housing and Residence Life delivering the highest possible service levels to our residents and guests. For available opportunities, please visit the UNC Charlotte Employment website.

Security Guards

Security Guards work at reception desks from 11:15 PM to 6:45 AM on most evenings. Security Guards monitor main building entrances, make building tours and enforce policies and procedures. In addition, they provide services such as issuing loan keys, responding to emergency situations and checking out equipment. For available opportunities, please visit the UNC Charlotte Employment website.


Graduate Assistants

Graduate Assistants (GAs) support the Residence Education Coordinators in managing and supervising many of our residential areas. In apprenticeship positions, these graduate students gain experience in all facets of housing and residence life while pursuing advanced degrees. Learn more

Resident Advisor

Resident Advisors (RAs) are part-time paraprofessional staff members of the Department of Housing and Residence Life who live in an assigned residential area. RAs work closely with and are supervised by Graduate Assistants and Residence Education Coordinators who also live and work in the residence halls. RAs serve as valuable campus resources and have many different responsibilities including community building, programming and policy enforcement. RAs spend significant time getting to know and building relationships with and among their residents. Most importantly, they work hard to foster communities in their halls which are welcoming and conducive to living and learning. RAs are selected for their leadership potential, interpersonal abilities, positive, caring attitudes and sense of commitment. Learn more

Desk Assistant

The main responsibilities of the Desk Assistant involve providing administrative support, customer service, and loan key operations to residential students in their assigned Village. Loan Key desks are open 24 hours a day and 7 days a week during the academic year, and the Desk Assistants provide coverage while the Loan Key Operator, Residence Education Coordinator, and Security Guards are not present. Non-loan Key Desks are open Monday to Friday 12:00 pm to 8:00 pm. Desk Assistants are expected to work mornings, evenings, weekends, and some holidays. We recruit for the Desk Assistant position several times throughout the year, so please check eRezLife for the application. If you have any questions or would like further information then please send an email to and one of our staff will reply. Learn more.

Housing Ambassador

Housing Ambassadors are primarily responsible for conducting daily tours of housing facilities, participating in housing recruitment events, providing customer service to students and their families during campus visits and providing general office support for Housing and Residence Life as needed. Candidates for the Housing Ambassador position should have excellent communication and interpersonal skills. They should be knowledgeable and committed to learning more about UNC Charlotte and the Department of Housing and Residence Life. They must also be able to effectively express and represent the living on campus experience in a positive way. Learn more

Maintenance or Housekeeping Student Assistant

For information about becomming a Maintenance or Housekeeping Student Assistant during the regular academic year, please contact Housing Facilities Services.

Summer Resident Advisor, Conference Housing Assistant, Summer Student Assistant

Summer Resident Advisors perform many of the same functions as our academic year Resident Advisors by providing assistance, information and support to residential students. Conference Housing Assistants work in our buildings to provide service and support to our summer conference guests. These include sport camp and academic camp participants, SOAR participants and their parents, as well as a variety of other University guests. Summer Student Assistants support our conference and summer school programs. Learn more.

Summer Maintenance Assistant

Summer Maintenance Assistants work through the summer under the direction of the Housing and Residence Life permanent staff to assist in all phases of the work of the permanent staff. Learn more